Collecting Visitors Information
We may collect personal identification information from website visitors at such stages: when they visit the site, register on the site, make an order, subscribe to the newsletter, and fill out a form.
Visitors and buyers may have to share personal information as follows: name, email address, phone number, and credit card information for the purchase processing. The data is collected voluntarily. You, as a visitor or a buyer, may refuse to post personal information, though it may prevent you from purchase completion, newsletter subscription, or other site-related activities.
We may collect non-personal data about visitors every time they come to our website. Such information includes the name of the browser, the internet connection type, the operating system, and other technical details.
Our website uses “cookies” to enhance its visitors’ user experience. A web browser has cookies for keeping records and tracking information about users. Visitors may decide to refuse browser cookies. We should inform you that if you choose to decline cookies functioning, some parts of our site may not function properly.
Storage and Processing of Information
Your information collected may be stored and processed in the United States or any other country in which Ace Online Wellness (N.I.) LTD or its subsidiaries have facilities. AceWellness cannot transfer your data, including personal information, to third parties in the USA or across borders.
We care about the protection of your information. So, we use exclusive means to preserve the integrity and safety of the data collected on the website. However, you should realize that the Internet is an open system that can be penetrated. If any information on our site becomes available as a result of a breach of security, Ace Online Wellness (N.I.) LTD will investigate the situation, notify visitors and buyers, and take other legal steps.
Our site may contain advertising or other content with links leading to the websites of third parties, including our partners, suppliers, and advertisers. We are not empowered to control the content of those resources sites and are not responsible for the security of them. Browsing or moving to the other websites, including websites that have direct links leading to our site, is subordinate to those website’s terms and policies.
We do not sell visitors or buyers’ personal identification information to other companies or individuals. We may share general demographic data that is not connected to any personal identification, with our business partners and advertisers. We use third-party service providers as assistance to our company and website. Ace Online Wellness (N.I.) LTD may share your information with these third parties for technical purposes or in case of statistical surveys, with your preliminary permission.
Our Refund Policy
If you are not satisfied with the quality of the product you have bought from the Ace Online Wellness (N.I.) LTD website or with the effect it has, you may request a full refund during the period of 30 days from the purchase date.
It is absolutely comfortable to ask for a refund, just sending an email to or filling out the contact form here.
After filling out the contact form or sending a request email, you will get a confirmation letter within 24 hours that states the processing of the return.
We thank you for choosing our company as your provider of CBD products.